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HP Scanner on Windows Computer – Microsoft Community

What might work though is to run the driver installer in Compatibility mode for Sacnjet 7. Did this solve your problem? This solution is provided for those users looking for more functionality than the Basic driver provides when available or for a workaround when no Windows 7 solution is available.

You can follow the question or vote as helpful, but you cannot reply to this thread. Or, view all available drivers for your product below.

HP Customer Support – Software and Driver Downloads

Workaround If the basic driver or an older version of the HP software is currently installed, first uninstall the HP Scanjet Photo Scanner software and restart the computer.


Select type of offense: There appears to be a problem with the download links which keep looping. HP encountered an error while trying to scan your product.

Here’s a screenshot of the compatibility menu with Windows 7 selected in this particular case.

HP Scanjet Photo Scanner – Driver Downloads | HP® Customer Support

This solution applies to both bit and bit operating systems. The Virtual Agent is currently unavailable.

Tell us about your experience with our site. One unique thing about this brand is the fact that you are able to get quality documents just as the original documents.

Javascript is disabled in this browser. Results 1—1 of 1 1. This thread is locked.

In reply to BillE’s post on May 7, Thank You for Submitting a Reply,! It is a tool that runs on a simulation such that you are able to get quality documents to an extent that you are able to deal with this tool with minimal effort. If you are using a dial-up connection, HP recommends that you order this software on CD. Explore Further Scanjet c Scanjet Once reported, our staff will be notified and the comment will be reviewed.

You can contact them by phone or by email from here: BillE Replied on May 11, Please try again shortly. Europe, Middle East, Africa. What do I need to do?


During the installation process, I was prompted to power on and connect the scanner, which I did. Enter the e-mail address of the recipient Add your own personal message: If you believe this comment is offensive or violates the CNET’s Site Terms of Useyou can report it below this will not automatically remove the comment. Scanjt satisfied are you with this response? In reply to Xircal’s post on April 27, You can download those drivers from HP’s site here: This is a limited fix and some features may not support the complete capabilities of the scanner and may not work as desired.

We were unable to retrieve the list of drivers for your product.