Press the Scan button or icon on the printer control panel to scan. Check that the software is installed or available, and then read steps to scan, edit, and save your scanned documents or photos onto your Mac. Select the scanning bed or automatic document feeder. No software or drivers are available for this product with the selected operating system. Choose a different product series. Click the down arrow in the upper right corner of the window to view and change scan color, orientation, and quality settings.

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HP Officejet J5700 All-in-One Printer series Troubleshooting

To scan as editable text, install software from a third-party vendor such as FineReader or Readiris. How do I scan to email? This page requires Javascript. On the printer control panel, navigate to the scan menu or icon, select your computer name, and then find scan to email shortcuts such officejwt Email as PDF or Email as JPEG.

HP Officejet J All-in-One Printer series Troubleshooting | HP® Customer Support

Javascript is disabled in this browser. How does HP install software and gather data?


The Virtual Agent is currently unavailable. Product has been exchanged: If scan to email shortcuts displaycontinue to the next step.

HP Officejet J All-in-One Printer – Driver Downloads | HP® Customer Support

This feature is only available with these formats. Count j57000 the HP Officejet system for exceptional reliability, every time. These errors occur when Apple’s AirScan driver is active instead of the HP scan driver when the Scan button is pressed on the printer.

Do not load photos in the ADF. Click the Format menu, and then select PDF.

Please return to the product information page and verify the numbers provided or try again later. We are unable to determine your warranty status for the product and serial number provided. Learn more about HP’s privacy policy. Please try again shortly. This tool applies to Microsoft H; PC’s only.

If your printer has an automatic document feeder ADFinsert more than one document to scan multiple pages at one time. When you select the PDF or TIFF format, the Combine into single document feature is available to save multiple page documents or multiple images into a single file.

HP Printers – How to Scan (Mac)

A Scan Unsuccessful error displays on the printer. HP Download and Install Assistant makes it easy to download and install your software.


Please try again shortly. Already have an HP account? Make the most of your time—print and copy at 30 ppm black and 24 ppm color. Press the Scan button or scwn on the printer control panel to scan. Troubleshoot network and USB connection issues: Network Scanner Connection Error Mac. Already have an HP account? Select your computer name, if prompted, and a scan job type. Use a standard paper size or jj5700 the Use Custom Size option.

Click your printer name in the Devices or Shared list.

Higher resolution increases the file size of the scan. Warranty removed from product: If you do not have access to the folder you want to save the scan to, save to a folder that you can access.