Unplug the power cord from the electrical outlet. In reply to Praseetha K’s post on June 17, If your really want the HP Toolbox installed and any other software as well as the drivers: Each of these 4 files autorun, hpzsetup, HPZstub, and Setup needs to be modified before it can be successfully run in compatibility mode on the Windows PC. Praseetha K Replied on June 17,

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Worse yet, I lost the ability to print in color.

HP Color LaserJet CM MFP on Windows 10 | Lasse Christiansen Development

Thank you for your patience. Restart and reset Follow these steps to restart your computer and reset the printer. The Virtual Agent is currently unavailable. Type the printer name or model number in cm10155 search box, and then click Go.

Please assign your manual to a product: Is my Windows version bit or bit? Front Panel Scan Button Settings?

Uninstall the drivers from Device Manager. Javascript is disabled in this browser. Click “Add” to insert your video. The HP product software opens.


SOLVED: I have a HP Laserjet CM printer. The scanner – Fixya

When you receive notification that the all files have unzipped successfully, click OK. Each of these 4 files autorun, hpzsetup, HPZstub, and Setup needs to be modified before it can be successfully run in compatibility mode on the Windows PC. HP Solution Center 1. Jaisehgal Created on June 16, Follow these steps to fill out the destination list using the HP product software that you have: I re-installed the original software that came with the printer and the scanner then worked OK.

Browse to the location where you copied the printer CD or extracted the Vista bundle, click the Type column heading to sort the files by type, and then scroll to the Application files.

It worked for me. Not sure which drivers dm1015 choose? If the issue persists, or if you want to make changes to the scan destination list, continue to Solution two.

Benjamin Jr Singson Nov 22, These instructions are good, except you need to modify six, not four application files! The Printer works fine but there is no driver for the Scanner.


HP Download and Install Assistant makes it easy to download and install your software. Please try again shortly.

HP Color LaserJet CM1017 MFP on Windows 10

Wait a couple of minutes to make sure that the product is ready, and then try scanning again from the product control panel. I have freestanding Series 8 dishwasher.

I don’t see my operating system. Click Settingsand then click Scan Settings When you try to scan using the product control panel, the message ‘Error: Thanks for your feedback, it helps us improve the site.

Donwload the complete solution for Vista from HP web site. Add Your Answer Tips for a great answer: You can follow the question or vote as helpful, but you cannot vm1015 to this thread.

This could take up to 3 minutes, depending on iwndows computer and connection speed.