Contact Us Submit your contact details below and an Epson expert will be in touch: You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Your email address or other details will never be shared with any 3rd parties and you will receive only the type of content for which you signed up. Check for any obstructions under the unit’s cover, and in the paper tray. We delete comments that violate our policy , which we encourage you to read. Refer to your user’s guide for specific information relating to scanning the film sizes supported by your scanner model, selecting and adjusting the scan area, and making software settings. Bandersnatch is here to cap a twisted

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Tell us some more! The scanning software displays the preview images in a separate preview window on your screen.

Epson rx500 “scanner error “

Close the document cover. Your images and any wording on the film strips should appear backwards on the side that faces up like a mirror image. If you would like to register as an Epson partner, please click here.

Try to read my other posts. For more information and for registration, please click here.


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Epson includes a connecting USB cable, a rarity today. Make sure the cartridge is genuine Epson ink. Move to step 5. Find a repair centre close. Answer questions, earn points and help others Answer questions. It may also be helpful to try running a printer nozzle check.

This is particularly useful when you want to scan multiple film frames e. Insert the reflective document mat. Close the covers over the film and press them down until they click. Don’t listen to old wives tales and heresay, we are the experts and it’s an Epson scam to cause a lot of people to pay for maintenance or throw their printers away.

Not yet an Epson partner? Not yet an Epson partner? Instant Repair Help over the Phone 6ya. If the film holder has an arrow in one corner, make sure that this corner fits into the corresponding corner labelled on the scanner’s document bed.

In reply to KenMcAlindon’s post on September 5, I have the latest version of SSC Service Utility to download directly onto your computer and instructions on how to use it, what to click on etc etc. Contact Us Submit your epsn details below and an Epson expert will be in touch: The mobile world might finally get exciting again in This site in other languages x.

Treat yourself to a new printer all in one. The cut-out section of the film holder is the calibration area – this should not be covered or obscured otherwise the colours in your scans will be affected or scans will be dark and under-exposed.


We use cookies scaan our website. Make sure the document mat is removed from the scanner cover. If your printer is connected properly and it still won’t work, try running the printing troubleshooter to diagnose the problem.

Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered. If the film holder does not have dcan tabs or arrows, place it on the document table in alignment with the upper corner of the document table as you would for reflective document scanning.

Load paper in the sheet feeder, and then press the Color Copy button to continue printing.

Epson Stylus Photo RX review: Epson Stylus Photo RX – CNET

Not signed in yet? I have 2 and both are giving ‘error’red light and message ‘scanner error’ see documentation and caqll service if necessary’. Turn on your Stylus CX again.