That or the solution didn’t work. For now the settings still aren’t there. As I stated, my touchpad works and I can access the complete Elan settings options. Driver Easy will then scan your computer and detect any problem drivers. I eventually did the following, and my mouse pad has been working perfectly with some a minor personal-preference adjustments to the settings ever since.

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Some changes to your PC might automatically change your touchpad status to disable without informing you. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Ealn Employee and that the phone number is an official Microsoft global customer service number.

I will be glad to help you with the issue you have with the computer. Use the menu at the top for other settings and there is short video for each setting that shows you what it does and how to use it.

You need to uninstall the driver you are having now from Device Manager. We summarize some frequently asked questions for your reference. Hello, Thanks for the quick reply. I understand the frustration when things don’t work the smagt it should.


ELAN Microelectronics Corp.

But with the Pro version it takes just 2 clicks and you get full support and a day money back guarantee: Jeffrey McClain Replied on August 13, Here are 3 fixes toichpad you to try. All other features are unavailable, and this is really frustrating.

Welcome to the forums!

I had to go to Device Manager and manually update the driver. I hate multi-finger scroll. It seems to be missing settings and have no option for one-finger scroll.

ELAN Smart-Pad settings gone after Windows 10 update

Hope it helps someone else. By Sophie Luo — Last Updated: DougBartos Replied on August 13, By that I mean the basic stuff of asuz using a swipe. Restart Once restarted, the Elan program and driver updated.

Driver Easy will automatically recognize your system and find the correct drivers for it. However, all this achieved was reinstalling the driver and program I had previously, so I’m back where I started with one-finger-scrolling still not working.

Ruth Buruga Replied on July 30, I read the response the Microsoft Support Engineer, Ruth Buruga and understood that I would have to install Elan in compatibility mode and although my notebook came with Windows 8 and I upgraded to 8. You can follow the question or vote as helpful, but you cannot reply to this thread. Driver Easy uses cookies to provide you toucbpad better services.


How to turn off my touch pad?

Marco Forlini Replied on August 6, Now I barely have the left click, right click, zoom and scroll with 2 fingers. I eventually did the following, and my mouse pad has been working perfectly with some a minor personal-preference adjustments to the settings ever since.

Elan Touchpad Driver Issues in Windows 10 [Solved]

Nevermind, seems to be one of those weird-twilight-zone-situation. Faulty drivers provided by Microsoft could be the reason why your touchpad stops working properly.

It means the driver can’t be installed on the Notebook equipped with other brand’s touchpad. The issue could be because of incompatible drivers on the computer. Also, all other Fn combos work except the touchpad one.